March 2009
I am really good at apologizing to people I barely know and even better at apologizing to total strangers. I really am. Like if I bump into someone in a store or if my kid says something rude to a passerby, I'm all over it. With business relationships, likewise, if there is ever a misunderstanding or a difference in expectations that arise, I can be conciliatory, repentant, contrite, like you wouldn't believe. Continue reading I'm Sorry, So Sorry
